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Testimonials

Read some of our customers’ experiences

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Laura was excellent! Very knowledgeable, courteous, and patient. She was extremely helpful and provided perfect customer service 🙂

Julie B.

Ames, IA Location

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My salesman was very polite and knowledgeable and very patient. He was great and I felt like he really cared about giving me the best advice for what I would use for a phone.

Mollie L.

Carroll, IA Location

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Laura was excellent! Very knowledgeable, courteous, and patient. She was extremely helpful and provided perfect customer service 🙂

Shawn G.

Carroll, IA Location

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Kari Nelson does a wonderful job making sure I’ll be happy with my device in the long run. She also saved me $10 on my monthly bill and had my new phone up and running lickity-split!

Travis S.

Delano, MN Location

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The people at Verizon are very helpful. And very nice.

Gayle B.

Harrisonville, MO Location

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Jake at our local Verizon Location takes great care of us and our business account.

Mark B.

Indianola, IA Location

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I always get excellent service at the Indianola Ia store. I usually deal with Jake. Jake is very customer focused. Technology can be very frustrating but MY questions and concerns are always taken care of. Kudos to Indianola Verizon.

Margaret M.

Indianola, IA Location

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Ronnie is very knowledgeable and assists the customer with which plan works the best for them.

Jill M.

Jordan Creek, IA Location

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The young man (Ronnie Wright) who helped me was extremely helpful and understood my needs. He made many suggestions which I appreciated.
I stopped in with a few questions and ended up with a new phone and plan. He made everything simple and easy to understand.

Judy O.

Jordan Creek, IA Location

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Ronnie Wright is an incredibly knowledgeable individual. He knows the answers to anything that I need to know. The Verizon corporate stores are less than helpful. They only care about sales and do not know pertinent i formation. Ronnie cares about his customers and goes above and beyond to make sure that his customers have the best Verizon experience.

Steve B.

Jordan Creek, IA Location

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The representative that handled our transactions (Tristan) was very knowledgeable and helpful. He explained all of the promotions and packages thoroughly. He also made us aware of all of the new promotional options available and tried to help us get the vest value for our money. He also had several issues with our account, yet he kept his cool, took his time to make sure he did things right, made sure we were happy/comfortable during the delay and even stayed late to help us avoid having to drive back to Lawrence to complete our transactions another time.
He was very knowledgeable and professional and I would recommend him at this store hands down to another person.

Brandi L.

Lawrence, KS Location

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Noah was very helpful, and got my husband a new phone quickly when his stopped working.
He was very knowledgeable and professional and I would recommend him at this store hands down to another person.

Jennifer M.

Lawrence, KS Location

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Staff took their time with us. Very helpful.

Martin M.

Lawrence, KS Location

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Service was friendly informative and considerate.

Cheryl H.

Princeton, MN Location

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Stayed after hours to finish helping me.

Jami K.

Sheldon, IA Location

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Very friendly and got me taken care of.

Jeffrey C.

Sheldon, IA Location

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Very knowledgable, explained clearly my options, and didn’t talk down to me or seem annoyed with my questions.

Jill C.

Excelsior, MN Location

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Service at Valley West location was excellent. Would recommend their friendly support to anyone.

Michael O.

Valley West Mall – Des Moines, IA Location

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Jonathan Glassman was an excellent representative! Friendly and very helpful.

Mathew P.

Valley West Mall – Des Moines, IA Location

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Very thorough. Took care of every detail.

Becky P.

Valley West Mall – Des Moines, IA Location

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Person was knowledgeable and professional. Explained things in laymen terms.

Joseph C.

Waukee, IA Location

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Kelly Swygard was the best customer service representative I’ve ever had at any Cellular store I’ve ever been in anywhere. She was extremely knowledgable, efficient, didn’t waste any time, knew the answer to every question and made me feel confident with my choice of phone and the transfer of my information.

Carol M.

Fairfield, IA Location

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The staff there is superb! This was my first time back at Verizon after seven years with AT&T. It’s good to be back!

Stephen C.

Fairfield, IA Location

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Good service and knowledgeable sales person.

Walter W.

Olathe, KS Location

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Very informative.. Answered all questions..if she was correct, my bill should only go up 79¢!!!

Jacob D.

Olathe, KS Location